Help center
How can we help?
Answers to the most common questions. Can't find yours? Our team is a message away.
Getting started
Releases & quality checks
Rights & splits
Earnings & payouts
Account & security
Questions
Good to know
Which stores do you deliver to?
19 store targets at launch, including Spotify, Apple Music, YouTube Music, Amazon Music, Deezer, TIDAL, TikTok, Instagram & Facebook, Shazam, Pandora, iHeartRadio, Boomplay, Anghami, JioSaavn, Qobuz, Napster, Audiomack, Snap and YouTube Content ID. Availability can vary by territory.
Do I keep my rights?
Yes. You keep ownership of your masters and compositions. Aurise records the rights you declare, the documents behind them and the splits your collaborators accept.
Can I move my catalog from another distributor?
Yes. Aurise Switch moves releases with the same ISRC and UPC, so your streams, playlists and history stay intact. The old delivery is retired only after each store shows the new one live.
How do splits work?
You invite collaborators and set percentages for master and composition. The total must reach exactly 100%, and each collaborator accepts their share before earnings are allocated.
When do I get paid?
After each partner report is imported and reconciled, you receive a statement. Confirmed payable balances can be paid out; every payout is approved by two people and verified against the bank record.
Which languages are supported?
English, Türkçe and Polski at launch. German, Spanish, French, Italian, Brazilian Portuguese, Dutch, Arabic and Japanese follow for every critical flow.
Still need help?
Contact our team